Full Fibre 100
Fixed priceTree planted
£28.00
a month
No mid contract price rises
18 month
contract
£0
set-up cost
105Mb
avg speed
Full Fibre
connection
Full Fibre 100
Fixed priceTree planted
Deals last checked:
Cheapest Zen broadband deals
Full Fibre 100 CityFibre
Fixed priceTree planted
£28.00
a month
No mid contract price rises
18 month
contract
£0
set-up cost
155Mb
avg speed
Full Fibre
connection
Full Fibre 100 CityFibre
Fixed priceTree planted
Full Fibre 500
Fixed priceTree planted
£34.00
a month
No mid contract price rises
18 month
contract
£0
set-up cost
525Mb
avg speed
Full Fibre
connection
Full Fibre 500
Fixed priceTree planted
Fastest Zen broadband deals
Full Fibre Max
Fixed priceTree planted
£54.00
a month
No mid contract price rises
18 month
contract
£0
set-up cost
2300Mb
avg speed
Full Fibre
connection
Full Fibre Max
Fixed priceTree planted
Full Fibre Max CityFibre
Fixed priceTree planted
£54.00
a month
No mid contract price rises
18 month
contract
£0
set-up cost
2000Mb
avg speed
Full Fibre
connection
Full Fibre Max CityFibre
Fixed priceTree planted
Full Fibre 900 CityFibre
Fixed priceTree planted
£39.00
a month
No mid contract price rises
18 month
contract
£0
set-up cost
910Mb
avg speed
Full Fibre
connection
Full Fibre 900 CityFibre
Fixed priceTree planted
Deals shown are sampled across UK postcodes to surface the widest mix. Use our postcode checker to see exact pricing and availability at your home.
4 networks
Network
FTTP/FTTC
Openreach + 3 more
Top speed
2.3Gbps
Prices from
£28.00p/m
Min contract
18months
Customer rating
4.4/ 5
16.8k reviews
Customer rating sourced from Trustpilot. Checked 6 April, 2026.
Why choose Zen?
Four wholesale networks
Zen aggregates Openreach, CityFibre, Freedom Fibre and Trooli. This gives them a significantly wider geographic reach than providers relying on just one or two networks.
Flat pricing promise
Zen guarantees no mid-contract price rises on their current deals. The price you sign up for stays exactly the same for the full 18 months.
Shorter 18-month contracts
Most major internet service providers lock you in for 24 months. Zen uses 18-month terms as standard across its product range.
Strong customer ratings
Zen pairs a 4.4 Trustpilot score with Which? Recommended Provider status for 2026. Few internet service providers hold both markers of quality.
Automatic compensation scheme
Zen is a member of the Ofcom Automatic Compensation Scheme. They will automatically credit your account for missed appointments or delayed installations, backed by UK-based support.
Zen Internet is the oldest independent internet service provider in the UK. Richard Tang founded the Rochdale-based company in 1995, and he remains chief executive today. It is now the largest independent telecoms provider in the country and holds B Corp certification, employing over 600 people. In May 2025, Zen launched The Fibre Hub. This move turned them into an altnet aggregator, pulling Openreach, CityFibre, Trooli and Freedom Fibre into a single product range.
This four-network reach is rare. Most multi-network resellers only sit on Openreach plus one alternative network. Zen competes firmly on service quality rather than price. They hold Which? Recommended Provider status for 2026 and have a 4.4 out of 5 Trustpilot rating from over 16,000 reviews. You also get an 18-month contract as standard, which is noticeably shorter than the 24-month default at most major providers. Zen commits to flat pricing for the full term.
Where you can get Zen and the speeds available to you depend entirely on which of those four wholesale networks reaches your street. Because they aggregate Openreach, CityFibre, Freedom Fibre and Trooli, their coverage footprint is wide. The core product range stays the same across all four networks. A postcode check will confirm if your address is covered by any of their partners and show the exact speeds you can order.
Zen package types
Full Fibre 100
Suits 2-3 person households doing HD streaming and working from home. Available on Openreach with a slight speed bump on the CityFibre version where that network reaches your postcode.
Full Fibre 500
This tier fits households of four or more running multiple streams and gaming sessions at the same time. It also gives plenty of headroom for large game downloads. Modern AAA titles routinely top 100GB and finish far faster on a 500Mbps line than on entry-level fibre.
Full Fibre Max
This multi-gigabit option is built for content creators uploading large files, smart homes with many connected devices, or home offices using cloud collaboration tools. Wired connections to primary devices like desktops and gaming PCs see the full benefit, while typical Wi-Fi devices may not saturate the connection.
Zen sits squarely in the mid-range bracket. The entry-level Full Fibre 100 package currently starts at £28.00 a month for 105Mbps. This makes it more expensive than the entry tiers from budget rivals, but Zen includes free installation and does not charge any setup fees. Their deals are online-only, with no reliance on upfront incentives. You won’t find any gift cards, reward cards or introductory half-price discounts here.
The main trade-off for that higher entry price is the contract structure. All Zen deals run on an 18-month minimum term. Crucially, Zen promises no mid-contract price rises. The monthly price you agree to on day one is exactly what you pay for the full 18 months. They don’t apply the fixed annual increases common at many major internet service providers.
Zen pros and cons
Pros
- Named a Which? Recommended Provider for 2026, backing up a Trustpilot rating of 4.4 that is among the highest in UK broadband
- No mid-contract price rises, so the monthly cost you agree to is the monthly cost you pay throughout
- Contracts run for 18 months rather than the usual 24, so you are not tied in as long
- Taps into Openreach, CityFibre, Freedom Fibre and Trooli, giving you more network options than almost any other provider
- Speeds go up to 2.3Gbps on supported networks, which puts Zen among the fastest residential providers in the country
Cons
- Monthly prices start a bit higher than budget rivals for comparable speeds, so you are paying more for the service quality
- No gift cards or sign up incentives are typically offered, which means the value is in the product rather than upfront sweeteners
- The fastest speeds depend on which network covers your address, so not every package will be available everywhere
How Zen compares
Zen vs BT. Zen reaches up to 2.3Gbps compared to BT’s 900Mbps top speed. Zen sets a higher entry price but provides full fibre at that tier, whereas BT starts on older fibre-to-the-cabinet technology. BT applies fixed mid-contract price rises and offers reward cards, while Zen gives you a shorter contract with flat pricing and no incentives.
Zen vs Plusnet. Plusnet is cheaper than Zen at every comparable speed tier. Zen offers a faster maximum speed and an 18-month contract, compared to the 24-month minimum at Plusnet. Plusnet applies fixed mid-contract price rises to its deals, whereas Zen guarantees a flat price for your entire contract.
Zen vs Cuckoo. Zen reaches 2.3Gbps versus Cuckoo’s 900Mbps top speed and operates across four different wholesale networks. Cuckoo uses CityFibre only, meaning Zen has wider availability. Cuckoo often uses half-price introductory periods followed by mid-contract price rises, while Zen sticks to flat pricing on an 18-month term.
Eco impact
Switch to Zen and plant trees
Every successful switch through Switchity plants 2 trees through our verified reforestation partner, Ecologi. Our switchers have already captured over 6,000 kg of CO₂ and released nearly 30,900 kg of oxygen annually.
262 / 1000 trees26% to goal
Verified reforestation partner: Ecologi
2
Trees per switch
6,000+ kg
CO₂ captured
£25,000+
Customer savings
Zen broadband — common questions
Our community impact
Every switch through Switchity supports reforestation and saves our community money on their broadband.
262
Trees grown together
£25,000
Saved by community
£250
Typical yearly saving
738
Trees to go to goal
Pricing and availability for Zen are based on Switchity's real-time analysis of active deals from our supplier panel. Enter your postcode to see what Zen can deliver at your address.