Compare every Plusnet broadband deal in one place, speeds up to 900Mbps, contracts from 24-month. Check what's available at your postcode.
Deals shown are sampled across UK postcodes to surface the widest mix. Use our postcode checker to see exact pricing and availability at your home.
Customer rating sourced from Trustpilot. Checked 6 April, 2026.
Plusnet holds this industry-recognised quality marker for 2026. Very few major internet service providers earn this recognition.
The provider registers just four complaints per 100,000 customers in official Ofcom data. This sits at exactly half the industry average of eight.
All Plusnet customer service teams operate from within the UK. This remains a helpful differentiator when many major providers use offshore call centres.
Plusnet is a voluntary member of Ofcom’s compensation scheme. You receive automatic bill credits if your installation is delayed or an engineer misses an appointment.
You often receive a high-value gift card when signing up for the faster full fibre tiers. This offsets some of the cost over the 24-month term.
Plusnet operates as BT Group’s value brand on the Openreach network. Founded in 1997 and still headquartered at the Sheffield Digital Campus, the company was acquired by BT in January 2007. Despite the shared ownership, Plusnet operates as a separate brand with its own products, pricing structure, and dedicated support teams. They do not run their own physical network infrastructure, instead reselling Openreach connections to homes across the country.
What sets Plusnet apart from other major providers is a strong focus on customer service metrics. They hold Which? Recommended Provider status for 2026, a rare achievement among the larger internet service providers. They also maintain an Ofcom complaints rate of just four per 100,000 customers, which sits at half the industry average of eight. Their support teams are entirely UK-based, and they are members of Ofcom’s Automatic Compensation Scheme.
Because Plusnet uses the established Openreach network, their availability tracks the same near-universal national footprint as BT and EE. This means the vast majority of UK homes can access their standard fibre packages, while their FTTP/FTTC deals are available to the 84% of premises where Openreach has completed its gigabit upgrade. If you can get an Openreach connection at your address, you can get Plusnet.
This 66Mbps connection uses legacy copper-to-cabinet technology, serving as a fallback where full fibre has not reached. It suits two to three people for HD streaming and working from home.
Delivering 74Mbps on a full fibre line, this tier provides a stronger upload connection for video calls and cloud backups. It handles two to three people streaming HD video or working remotely.
At 145Mbps, this is the sweet spot for most UK families. It comfortably supports three or more people running multiple devices, 4K streaming, and gaming simultaneously.
This 300Mbps package offers useful headroom for busy households with three or more heavy internet users. Most homes will not notice a difference between this and the 500Mbps tier in everyday use.
Providing 500Mbps, this tier suits four or more people running multiple streamers and gamers at once. It acts as extra capacity rather than an essential requirement for typical usage.
The 900Mbps fastest tier suits content creators uploading large video files, smart homes running dozens of connected devices simultaneously, and households where someone is regularly downloading huge AAA games. The faster upload speed is also a genuine boost for cloud backups and video calls.
Plusnet targets the budget end of the Openreach market. Their entry full fibre pricing sits noticeably below BT for similar speeds. For example, the Plusnet Full Fibre 74 package (74Mbps) currently starts at £21.99 a month on a 24-month contract. All visible deals require a 24-month commitment, with no twelve-month or rolling options currently available.
You need to look closely at the total contract cost rather than just the year-one headline rate. Plusnet applies fixed pounds-and-pence price rises twice over the 24-month term. These scheduled increases typically happen every March, adding £4 per per month to your monthly bill. Because these rises are disclosed clearly when you sign up, you cannot leave penalty-free when they take effect.
To offset the early costs, Plusnet frequently includes prepaid reward cards on their faster full fibre packages. These gift cards scale up in value on the higher speed tiers, though the entry-level 74Mbps package often misses out on this incentive. An upfront setup fee may apply to certain deals, so always check the terms before confirming your order.
Plusnet vs BT. Both providers share the same Openreach network and a 900Mbps top speed, alongside the same pounds-and-pence price rise structure. Plusnet runs roughly £4 cheaper per month at entry tiers and skips the BT extras like Smart Hub 2 branding and the Stay Fast Guarantee.
Plusnet vs TalkTalk. Both offer 24-month contracts and broadly equivalent top speeds around the 900Mbps mark. TalkTalk advertises deals with no price rises until 2028 and uses CityFibre alongside Openreach, while Plusnet is Openreach-only with two scheduled mid-contract price increases.
Plusnet vs NOW Broadband. Plusnet offers a much faster top speed ceiling and slightly cheaper entry prices compared to NOW. While NOW’s mid-contract rises are unspecified and come with exit rights, Plusnet locks in two pre-disclosed price jumps that you must pay.
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Pricing and availability for Plusnet are based on Switchity's real-time analysis of active deals from our supplier panel. Enter your postcode to see what Plusnet can deliver at your address.
