Founded in 2014 and headquartered in Bath, Truespeed builds and operates its own full-fibre network independent of Openreach and CityFibre. The network currently passes over 170,000 premises, primarily across Somerset, Wiltshire, and surrounding areas. Recent expansion includes a merger with County Broadband in July 2025 and the formation of the Freedom Truespeed Group with Freedom Fibre in April 2026.
What sets this provider apart is its focus on hardware and upload capacity. Every speed tier comes with fully symmetrical download and upload speeds, which remains rare across the UK market. Customers also receive a Wi-Fi 7 router as standard across the range, alongside a 30-day money-back guarantee and a Trustpilot rating of 4.8 from 4,000+ reviews, which is the joint highest on the Switchity panel.
You will only find this service in the South West of England. This is a regional alternative network rather than a national provider, focusing on delivering high-capacity connections to communities that larger incumbent networks have historically overlooked. If you live outside of its specific footprint, you will need to look at other options. However, for those living within its coverage area, it offers a compelling alternative to the standard household names, combining locally focused infrastructure with modern hardware.